Soruhl FAQ
Have a question about Soruhl, Jamaican sorrel or how to serve our hibiscus drinks? Here you will find answers about the Soruhl range, our ingredients, Great Taste and IWSC awards, serving suggestions, delivery, storage and wholesale enquiries.
About Soruhl
How do I pronounce Soruhl?
Pronounced "So-rul".
The name Soruhl is derived from sorrel, the traditional Jamaican hibiscus drink that inspired the brand.
What is Soruhl?
Soruhl is an award-winning non-alcoholic hibiscus drink brand inspired by traditional Jamaican sorrel. Our drinks combine hibiscus with ginger, orange and warm spices to create a tart, floral and gently spiced flavour. Soruhl is inspired by Jamaica and handcrafted in Stockholm.
Is Soruhl alcoholic?
Soruhl products are non-alcoholic.
Soruhl Elixir can be mixed with still or sparkling water, served warm, used in alcohol-free mocktails or added to cocktails containing rum, gin, vodka or other spirits.
Who founded Soruhl?
Soruhl was founded by Samantha Coward in 2021.
Born and raised in the United Kingdom by Jamaican parents, Samantha created Soruhl after moving to Sweden and discovering that she could not find the traditional Jamaican sorrel drink she knew from home.
Before founding Soruhl, Samantha worked in beverage sales and marketing for more than ten years.
Where is Soruhl made?
Soruhl is inspired by Jamaica and handcrafted in Stockholm, Sweden.
Jamaican sorrel and hibiscus
What is Jamaican sorrel?
Jamaican sorrel is a traditional hibiscus drink made from Hibiscus sabdariffa.
In Jamaica, the word “sorrel” is used for both the plant and the deep-red drink made from it. The drink is traditionally prepared with ginger, citrus and warm spices and is particularly associated with Christmas, family gatherings and celebrations.
It has a naturally tart, fruity and floral flavour and is usually served cold. Some adult versions also include Jamaican rum.
Is sorrel the same as hibiscus?
Jamaican sorrel is a type of hibiscus. Its botanical name is Hibiscus sabdariffa.
It should not be confused with common garden sorrel, or Rumex acetosa, which is a green leafy herb. When Jamaicans talk about sorrel as a drink, they mean the traditional red hibiscus drink made from Hibiscus sabdariffa.
Which part of the hibiscus plant is used to make sorrel?
The deep-red calyces surrounding the seed pod of Hibiscus sabdariffa are dried and brewed to make Jamaican sorrel and other hibiscus drinks.
They give the drink its distinctive red colour and tart, fruity flavour.
Where does Jamaican sorrel come from?
Hibiscus sabdariffa has strong historical connections to Africa and is commonly understood to have reached the Caribbean from West Africa. Hibiscus drinks are now part of food and drink traditions across Africa, the Caribbean, Latin America, North Africa, Asia and the Pacific. Related drinks are known by different names around the world, including:
- bissap in Senegal and parts of West Africa
- zobo in Nigeria
- sobolo in Ghana
- agua de Jamaica in Mexico
- flor de Jamaica in parts of Latin America
- karkadé in Egypt and North Africa
- roselle in several English-speaking regions
Soruhl is rooted specifically in the flavour and cultural tradition of Jamaican sorrel.
Awards and recognition
Which Soruhl product won a Great Taste Award?
Soruhl Elixir received a Great Taste 1-Star Award in 2026.
The award provides independent recognition of the flavour and quality of Soruhl Elixir.
What does a Great Taste 1-Star Award mean?
The Guild of Fine Food describes a Great Taste 1-Star product as “Simply delicious” and as a product that delivers fantastic flavour.
Great Taste products go through an independent judging process. Products are blind-tasted, meaning that judges are not shown the producer’s branding, packaging or previous awards during the assessment.
The Great Taste judging panel includes more than 500 food and drink experts, including chefs, buyers, retailers, food critics, producers and specialist judges.
What awards has Soruhl won?
Soruhl Elixir has received:
- Great Taste 1-Star Award, 2026
- IWSC Silver Medal, Alternative Drinks category, 2024
These awards provide independent recognition of the product’s flavour and quality.
Ingredients and dietary information
What is in Soruhl?
Soruhl drinks are made with hibiscus, ginger, orange and warm spices. The exact ingredients vary between products. Soruhl Elixir contains:
- water
- cane sugar
- hibiscus
- orange peel
- orange juice
- ginger
- cloves
- allspice
- cinnamon
- nutmeg
Always check the individual product page or bottle label for the complete ingredients and nutritional information.
Is Soruhl vegan, gluten-free and caffeine-free?
Yes. The Soruhl range is vegan, gluten-free and caffeine-free.
Always check the individual product label when you have a specific allergy or dietary requirement.
What sweetener does Soruhl use?
Soruhl Original and Soruhl Elixir are sweetened with cane sugar.
Soruhl Hibiscus Water contains no sugar or sweeteners.
Because Soruhl Elixir is a concentrate, you control the strength and sweetness of the finished drink by adjusting how much Elixir you use.
Does Soruhl contain any allergens?
Please check the ingredients and allergen information on the individual product page and product label before drinking Soruhl.
Contact us before purchasing when you have a specific food allergy or dietary requirement.
Where can I find Soruhl’s nutritional information?
Nutritional information is available on the individual product page and product label. The nutritional values for Soruhl Elixir are shown for the diluted drink prepared according to the recommended mixing instructions.
Why is there sediment at the bottom of my bottle?
Natural sediment may collect at the bottom of a Soruhl bottle because the drinks are made with ingredients such as hibiscus, ginger, citrus and spices.
This is normal. Make sure the lid is securely closed, then gently shake the bottle before serving.
Why can the colour vary between bottles?
Hibiscus and other natural ingredients can vary slightly between harvests and production batches.
This means the colour of Soruhl may differ slightly from one bottle to another. These natural variations do not change our commitment to consistent flavour and quality.
Serving Soruhl
What does Soruhl taste like?
Soruhl has a tart, floral and fruity hibiscus flavour, balanced with fresh ginger, orange and warm spices.
It is refreshing when served cold, comforting when served warm and versatile enough to use in both mocktails and cocktails.
How do I serve the different Soruhl products?
Soruhl Original and Soruhl Hibiscus Water are ready-to-drink products. Serve them chilled, pour them over ice or add a suitable garnish.
Soruhl Elixir is a concentrated hibiscus drink and mixer. Dilute it with still or sparkling water, serve it warm or use it as a cocktail and mocktail ingredient.
Is Soruhl Elixir a concentrate?
Yes. Soruhl Elixir is a non-alcoholic hibiscus drink concentrate inspired by Jamaican sorrel.
It is made with hibiscus, ginger, orange and warm spices and can be diluted, served warm or used as a hibiscus cocktail and mocktail mixer.
How much Soruhl Elixir should I use?
Mix one part Soruhl Elixir with four parts still or sparkling water.
Serve chilled over ice and garnish with lemon, lime, mint, fresh ginger or orange.
You can adjust the amount of Soruhl Elixir to make the drink stronger or lighter according to your taste.
How many drinks can I make from one bottle of Soruhl Elixir?
When mixed at the recommended ratio of one part Soruhl Elixir to four parts water:
- a 500 ml bottle makes approximately 2.5 litres, or ten 250 ml servings
- a 700 ml bottle makes approximately 3.5 litres, or fourteen 250 ml servings
The exact number will depend on your glass size and preferred strength.
Can I use Soruhl in mocktails?
Yes. Soruhl Elixir works well as a hibiscus mocktail mixer.
Try it with:
- sparkling water
- tonic water
- ginger beer
- citrus juice
- mint
- alcohol-free sparkling wine
- fresh ginger
Visit our hibiscus mocktail recipes for serving ideas.
Can I use Soruhl in cocktails?
Yes. Soruhl Elixir can be used in cocktails with rum, gin, vodka, sparkling wine and other spirits.
Its hibiscus, ginger, orange and spice profile adds colour, acidity and depth to cocktails.
Can Soruhl be served warm?
Yes. Soruhl Elixir can be diluted with hot water and served as a warm spiced hibiscus drink.
Add a slice of orange, fresh ginger or warming spices and serve it as an alcohol-free alternative to mulled wine.
When is the best time to drink Soruhl?
Soruhl can be enjoyed throughout the year.
Serve it chilled in summer, warm during the colder months, with food, at celebrations or whenever you want an interesting non-alcoholic drink.
Although Jamaican sorrel is traditionally associated with Christmas, Soruhl brings its flavour to everyday occasions throughout the year.
Storage
Does Soruhl need to be refrigerated?
Store unopened Soruhl in a cool, dry place away from direct sunlight. Once opened, keep refrigerated and consume within 4 weeks
Always follow the storage instructions printed on the bottle.
Ordering and delivery
Where can I buy Soruhl?
You can buy Soruhl directly through our online shop.
Selected shops, restaurants and hospitality partners may also stock Soruhl. Contact us for the latest information about stockists near you.
Where do you deliver?
We deliver within Sweden and to selected European destinations.
The destinations and delivery options currently available will be shown when you enter your address at checkout.
How much does delivery cost?
Shipping costs are calculated according to the destination and delivery method.
Current prices start from:
- SEK 49 within Sweden
- EUR 5.90 for selected EU destinations
The final delivery cost is displayed at checkout.
How long does delivery take?
The estimated delivery time is shown at checkout.
Most orders arrive within approximately two to five working days, depending on the destination, delivery company and order volume. Delivery may take longer during particularly busy periods.
This wording reconciles the different estimates currently shown on the Delivery page and in the Terms and Conditions.
Can I track my order?
Yes. Once your order has been dispatched, you will receive tracking information by email or SMS.
What should I do if my order arrives damaged?
Contact Soruhl as soon as possible and include:
- your order number
- a description of the problem
- clear photographs of the damaged product and packaging
We will review the issue and arrange an appropriate solution.
Products damaged in transit should be reported promptly.
Can I return a Soruhl order?
Food and drink products are generally exempt from the standard right of withdrawal.
However, when an item is damaged, incorrect or faulty, contact Soruhl with your order number and details of the problem. We will review the matter in accordance with our current Terms and Conditions.
Wholesale and hospitality
Do you sell Soruhl wholesale?
Yes. Soruhl is available for selected:
- retailers
- delicatessens
- cafés
- restaurants
- bars
- hotels
- event organisers
- distributors
Visit our Wholesale page and send us your business name, location and the Soruhl products you are interested in.
Button: Explore Soruhl wholesale
Can Soruhl be served in restaurants and bars?
Yes. Soruhl can be served as a premium non-alcoholic drink, a food-pairing option, a mocktail ingredient or a cocktail mixer.
Soruhl Elixir gives hospitality businesses a versatile hibiscus concentrate that can be used across several drinks and serving styles.
Trade customers can contact us for case sizes, prices and serving recommendations.
Can I become a Soruhl distributor?
We welcome enquiries from distributors interested in bringing Soruhl to new markets.
Please contact us with:
- your company name
- country or territory
- current distribution network
- customer types
- estimated order quantities
- the Soruhl products you are interested in
Sustainability and contact
Can I recycle my Soruhl bottle?
Yes. Please recycle your empty Soruhl bottle according to the recycling guidance in your local area.
Separate the bottle, lid and other packaging components when required by your local recycling system.
How do I get in touch?
The easiest way to contact Soruhl is through our Contact page. You can contact us about:
- online orders
- product questions
- wholesale
- stockists
- restaurant and bar supply
- events
- partnerships
- press enquiries
- general feedback